we368's Privacy Policy

1 Introduction and Scope

we368 ("we", "us", or "the platform") operates a safe and reliable online gaming service for users in Bangladesh. This Privacy Policy ("Policy") describes what personal information we collect when a user visits or registers an account on our website we368.lat, the purposes for which we use that information, and how we ensure it remains secure.

This Policy applies to all services, pages, and related activities of we368. By using our platform you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our platform.

2 Types of Information Collected

We may collect the following types of information:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Username and password (stored in encrypted form)

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for transaction processing only)
• Bank account details (where applicable)
• Deposit and withdrawal history

2.3 Technical Information

• IP address and device type
• Browser type and operating system
• Platform access time and session data (per Bangladesh Standard Time, BST)
• Data obtained from cookies and web beacons

2.4 Gaming Activity Information

• Play history, bet amounts, and win/loss records
• Preferred game categories and usage patterns
• Bonus and promotion usage details

3 How Information Is Collected

we368 collects information in the following ways:

• Directly provided: You provide information directly when you open an account, log in, make a deposit or withdrawal, or contact our support team.
• Automatic collection: Our servers automatically record IP addresses, browser information, and session logs.
• Cookies and tracking: Information is collected via cookies while you browse our website (see section 7 for details).
• Via payment processors: When a transaction is completed through bKash, Nagad, Rocket, or Upay, the relevant transaction details are passed to us.

4 Use of Information

We use the information we collect only for the following legitimate purposes:

• Account and identity verification: To complete registration and login processes and to ensure account security.
• Payment processing: To process deposit and withdrawal requests. Our minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳1,000.
• Service improvement: To analyze user experience and improve the functionality of the platform.
• Promotional communications: To send you information about bonus offers, promotions, and updates with your consent.
• Fraud prevention: To detect and prevent suspicious activity in compliance with our Anti-Money Laundering (AML) policy.
• Legal obligations: To provide information in response to valid requests from legal authorities.
• Responsible gaming: To monitor user gaming behavior and intervene where necessary.
• Customer support: To assist in providing 24/7 live chat support in Bengali.

5 Data Storage and Security

we368 takes the security of your information seriously. We follow industry-standard security practices:

5.1 Technical Security

• SSL encryption: All data transmitted on our website is secured through TLS/SSL encryption.
• Password hashing: User passwords are never stored in plain text — strong cryptographic hashing methods are used.
• Firewall and access controls: Only authorized personnel can access our servers.

5.2 Data Retention Period

We retain your information only for as long as it is needed for the purposes described in this Policy. Even after an account is closed, certain records may be kept for a defined period due to legal obligations. Any information no longer needed beyond that is securely deleted.

5.3 In the Event of a Data Breach

If a security breach occurs that may have affected your information, we will notify you as quickly as possible and take the necessary remedial steps.

6 Sharing Information with Third Parties

we368 may share your information with third parties only in the following limited circumstances:

• Payment service providers: Limited information required to process bKash, Nagad, Rocket, Upay, and bank transfer transactions is shared with the relevant service providers.
• Technology infrastructure: We work with trusted technology partners for server management, security monitoring, and analytics, all of whom adhere to our privacy standards.
• Legal authorities: Information may be provided in response to a valid court order, government directive, or written request from a law enforcement agency.
• Fraud prevention: Relevant information may be shared with anti-fraud services to help detect suspicious activity.

7 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

7.1 Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and ensure security. These cookies cannot be disabled.
• Functional cookies: Used to remember your preferred language, games, and settings.
• Analytical cookies: Collect anonymous statistics to help us understand how users interact with the platform.

7.2 Cookie Controls

You can limit or disable cookies by changing your browser settings. Please note that disabling essential cookies may affect certain core functions of the platform.

8 Your Rights

As a we368 user, you have the following rights regarding your own information:

• Right of access: You have the right to receive a copy of the information we hold about you.
• Right to rectification: If your information is incorrect or incomplete, you may request that it be corrected or updated.
• Right to erasure: In certain circumstances, you have the right to request that your account and information be deleted. However, some information may need to be retained for a defined period due to legal obligations.
• Right to restrict processing: In certain cases, you have the right to object to the processing of your information.
• Right to data portability: You may request your information in a structured, readable format.
• Right to withdraw consent: If you have given consent to receive promotional communications, you may withdraw that consent at any time.

To exercise these rights, please contact our support team. We are always available 24/7 via live chat in Bengali.

9 Protection of Minors

we368 is for users aged 21 and over only. We do not intentionally collect any information from minors. Age verification is a mandatory step in the registration process.

If we become aware that a minor has opened an account using false information, we will immediately close that account and delete the associated information.

10 Policy Changes

We may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• The policy update date will be updated on the website.
• For important changes, a notification will be shown at the time of login.
• Where necessary, a notification will be sent to your registered email address.

Continuing to use we368 after an updated policy is published will be considered acceptance of the new policy. We therefore recommend visiting this page regularly.

11 Contact

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live chat: Our support team is available 24/7 in Bengali.

We always try to respond to every request as quickly as possible. Privacy matters are very important to us and we give your concerns the highest consideration.