we368 Terms and Conditions

1. General Introduction and Acceptance

These terms and conditions ("Terms") form a legally binding agreement between the we368 online gaming platform ("Platform", "we", "us") and the user ("you", "user"). By browsing our website we368.lat, creating an account, or beginning to use any of our services, you are fully agreeing to these Terms.

If you do not agree with any part of these Terms, please refrain from using our platform. we368 reserves the right to change, amend, or update these Terms at any time. Continued use of the platform after an update will be considered acceptance of the new Terms.

2. Account Registration and Eligibility

2.1 Age Eligibility

Users must be at least 21 years old to register and participate in gaming on our platform. This platform is strictly prohibited for minors. we368 may request a copy of a valid ID for age verification at any time.

Only users aged 21 or above are permitted to use this platform. Registering with a false age will result in immediate account closure and deposited funds may be forfeited.

2.2 One Account Policy

Each person may open only one account. If a single person is found to hold multiple accounts, we368 reserves the right to close any or all of those accounts and the associated balances may be forfeited.

2.3 Providing Accurate Information

At the time of registration you must provide accurate, complete and up-to-date information, including:

• Full name (as per national ID)
• Active mobile number
• Valid email address
• Date of birth

Providing false or misleading information may delay the account verification process or result in account closure.

2.4 Account Security

It is your responsibility to keep your account password and login details completely confidential. Allowing anyone else to use your account is a violation of these Terms. If you suspect unauthorised access to your account, notify our support team immediately.

3. User Responsibilities and Code of Conduct

While using our platform, you may not do any of the following:

• Attempt to interfere with or damage the platform's security systems or technical infrastructure
• Use any method to commit fraud, deception, or gain unfair advantage
• Use bots, scripts, or automated software for betting or gaming
• Attempt to obtain another user's account credentials
• Use the platform for money laundering or any other illegal financial activity
• Engage in abusive or threatening behaviour toward our staff

If any of the above conduct is proven, we368 reserves the right to immediately close the account and take applicable legal action.

4. Financial Transactions — Deposits and Withdrawals

4.1 Deposit Terms

The minimum deposit amount on our platform is ৳100 (via any payment method). Currently accepted payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (Dutch-Bangla, City, BRAC, Islami, Sonali Bank and others)

Deposited funds will only be credited to the account from which the transaction was made. Depositing through a third party is strictly prohibited.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. After verification, withdrawal requests are generally processed within 15 minutes to 2 hours. Withdrawals can only be made to the same payment method used for the deposit.

Account verification (KYC) may be required before a withdrawal can be processed. Withdrawals will be on hold if deposit conditions have not been met.

4.3 Transaction Verification

we368 may request identity verification or additional documents for any transaction. We reserve the right to hold payments on suspicious transactions and they will not be processed until the necessary investigation is complete.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 120% bonus of up to ৳10,000 on their first deposit. To qualify for this bonus, the first deposit must be a minimum of ৳100.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times (15x). This means withdrawals can be made only after placing bets totalling 15 times the bonus amount. For example: if you receive a ৳5,000 bonus, you must place bets worth ৳75,000.

Some games may contribute differently toward wagering calculations. Contact our support team for more details.

5.3 Other Bonuses and Promotions

Our VIP programme has four tiers: Bronze, Silver, Gold and Platinum. Weekly cashback benefits are available at each tier. Each promotional offer may have its own terms and conditions, which will apply.

Bonus abuse — such as claiming bonuses through multiple accounts or dishonest means — is strictly prohibited. This may result in the bonus being cancelled and the account being closed.

6. Betting and Gaming Rules

6.1 General Betting Rules

Once confirmed, a bet cannot be changed or cancelled. Game results are determined by our server logs and in the event of any technical error, we368's decision will be considered final.

6.2 Cricket Betting

Betting is available on IPL, BPL, T20 World Cup, ICC tournaments and various other international cricket events. If a match is cancelled or abandoned, bets are generally refunded, though the conditions of the specific market will apply.

6.3 Live Gaming

When participating in live casino games, the dealer's instructions must be followed. If a game is interrupted mid-session due to a disconnection or technical issue, we368 will make a decision based on the circumstances.

6.4 Slots and Other Games

Games from various providers including Pragmatic Play, JILI, PG Soft, Spribe, Ezugi, Evolution Gaming, Microgaming and NetEnt are available on our platform. Each game has its own rules and payout structure — you are advised to read the information section before starting a game.

7. Account Suspension and Closure

7.1 Our Rights

we368 may immediately suspend or permanently close any account for the following reasons:

• Violation of any part of these Terms
• Evidence of fraud or deception
• Providing false or incorrect information
• Failure to assist with account verification
• Attempting to harm the system or other users
• Extended period of account inactivity

7.2 Voluntary Account Closure

You may request account closure at any time via live chat or email. Complete all pending withdrawals before closing your account. If bonus conditions remain unfulfilled, the bonus balance will be cancelled.

8. Responsible Gaming

we368 places the highest importance on responsible gaming. We believe online gaming should be a form of entertainment — not a source of financial stress.

For your protection, we offer the following:

• Setting deposit limits
• Temporary break or voluntary account suspension
• 24/7 support in Bengali
• Gaming advice and support information

For more details, read our Responsible Gaming page.

9. Intellectual Property

The we368 website, logo, design, content, software and all technical elements are covered by our intellectual property rights or those of our licensors. No element may be copied, redistributed, or used for commercial purposes without our written permission.

Intellectual property rights related to game content belong to the respective game providers. Trademarks of Pragmatic Play, JILI, PG Soft, Spribe, Ezugi, Evolution Gaming and other providers are their own property.

10. Limitation of Liability

we368 accepts no liability in the following situations:

• If a game or bet is affected by an internet disconnection
• If loss occurs due to an issue with the user's own device or network
• If a problem arises from a delay by a third-party service (payment gateway)
• In the event of an unexpected technical outage — though in such situations we will try to provide a fair resolution

Our liability will always be limited to the amount of the transaction in question.

11. Privacy and Data Protection

We are committed to protecting your personal information. Read our Privacy Policy to learn in detail how your information is collected, used and stored.

Our platform uses SSL encryption to keep all data exchanges secure. We never sell or share your financial information with third parties.

12. Changes to Terms

we368 reserves the right to update these Terms at any time. For significant changes, we will try to provide reasonable notice — however, continued use of the platform after a change will be taken as agreement to the new terms.

Always check this page regularly. Stay informed about recent changes by looking at the "Last Updated" date at the top of the page.

13. Contact and Complaints

If you have any questions, comments, or complaints about these Terms, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali

We take all complaints seriously and will try to resolve them as quickly as possible.